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Is Insolesgeek Legit

Co-authored by Rio Jongsae Kim
Last Updated: April 3, 2024 ⊜References
Is Insolesgeek Legit? My Honest Review as a Regular Customer
InsolesGeek is an online platform selling quality insoles designed to improve foot comfort and support, which has been gaining acclaim for a long time. They offer a variety of insoles—for sports, work, and everyday wear—that provide superior foot comfort and pain relief (according to the brand’s claims). Now the question is, is InsolesGeek legit? As a regular customer of InsolesGeek, I will share my experience with you and answer some common questions you may have about their products, services, and overall legitimacy.

What is InsolesGeek?

InsolesGeek is an online retailer specializing in a wide range of shoe insoles. They sell insoles designed to relieve foot discomfort, prevent injury, and increase comfort during daily activities. There are different types of insoles for specific needs, such as arch support insoles, plantar fasciitis, heel pain, or flat feet, making InsolesGeek a solution for people with foot concerns.

My Initial Experience with InsolesGeek

I came across InsolesGeek on TikTok while searching for insoles to relieve my heel pain. Like many others, I was a bit hesitant about ordering from an online store I hadn’t heard much about. However, at first glance, the website seemed professional, and I saw their praise for the variety of insoles, so I decided to give it a try. After browsing their catalog, I picked a pair of orthotic insoles designed specifically for ankle pain. The ordering process was straightforward, and I received immediate confirmation. My experience gave me a positive first impression of the site and made me feel comfortable about my purchase.

Quality and Range of Products

InsolesGeek offers a great range of insoles, specifically designed for different activities, which I find to be a significant plus.

Orthotic Insoles For those with arch problems or foot pain due to flat feet or plantar fasciitis. Orthotic insoles are specially designed for them.
Sports and Athletic Insoles For high-impact activities, these insoles provide extra cushioning and shock absorption. I use them in my gym shoes, and they provide excellent support for my feet during workouts.
Casual and Dress Insoles These are lightweight and thin, so they work great in dress shoes. They are comfortable to wear all day without discomfort.
Customizable Insoles These can be trimmed for a perfect fit. This is a simple feature but makes a big difference when trying to fit insoles into narrow or low-profile shoes. 

I have tried several from each category, and I am really impressed with the quality. The material of the insoles felt somewhat stiff and did not lose shape even after prolonged use. They are also easy to clean and maintain.

What Sets InsolesGeek Apart?

After using several pairs of insoles, I’ve noticed a few things that make InsolesGeek stand out from the rest:

Different Options
They offer specially designed insoles for almost every foot type and activity.

Detailed Product Information
Each product has a thorough description, including what foot problems it addresses, its function, the materials used, and other relevant details, which help customers make informed decisions.

Specialization
While other online sellers offer a wide range of products, InsolesGeek focuses solely on insoles, making it a fantastic site for people looking for the best insoles for their feet.

is insolesgeek Value for Money

In terms of price, InsolesGeek is competitive. They are not the cheapest, but I think their insoles are better than others on the market. The price is justified for people like me who suffer from foot pain or other discomfort.

Customer Service Experience

Customer service is a big demand for online shopping, especially for a product that affects us. I remember having a problem with the sizing of the insoles I ordered for my gym shoes, and I quickly emailed them and got a fast response with instructions on how to exchange the product. The exchange process took 30 days, but overall, I was happy with the customer service. In my experience, InsolesGeek’s customer support team is responsive and helpful.

I learned how to return products from the extensive FAQ section on the InsolesGeek site, which covers common questions that customers find useful. Their return and refund policy is clearly stated, so I feel comfortable making future purchases. 

Shipping and Delivery

I usually receive my orders within the brand’s delivery window, sometimes even earlier. The packaging is secure, and the insoles always arrive in good condition. One thing to note is that international orders may take longer to arrive depending on your location. However, they do provide tracking information, so you can track the progress of your order.

Is Insolesgeek Legit

As a regular customer, here’s a summary of the pros and cons of InsolesGeek:

Pros
High-quality materials: Durable and long-lasting.
Wide variety of insoles: Options for specific foot problems and activity types.
Responsive Customer Service: Helpful support for returns and exchanges.
Competitive Price: Fair price compared to quality. 

Cons
Limited brand awareness: Less well-known than major insole brands.
Shipping Delays for International Orders: Although tracked, some locations experience slow delivery.
No physical stores: Being exclusively online, there is no option to try before you buy. 

Final Verdict: Is InsolesGeek Legit?

In my experience, InsolesGeek is a legitimate and reliable option for buying quality insoles. The site offers a good selection of insoles that are reasonably priced and designed to address a variety of foot problems. Customer service is helpful, which is essential for an online retailer.

If you’re ordering internationally, be prepared for slightly longer shipping times, and definitely take advantage of their sizing guide to ensure the best fit. Despite the return policy benefits, waiting for a return may mean your investment is tied up for a while.

After trying on multiple pairs from this retailer, I can confidently say that InsolesGeek has earned my trust as a go-to source for insoles. Whether you’re dealing with foot pain or looking to add extra comfort to your everyday shoes, InsolesGeek products are a solid choice. 

What Scam Advisor Says About InsolesGeek

Insolesgeeks.com is likely legit because its trust rating is high.
It also has a 72% 5-star rating on Trust Pilot.
Additionally, it has an overall review rating of 3.9 stars on Scam Advisor.
Reviews.io also gives it a 5-star rating.
However, the scam detector on the insolesgeeks.com site indicates vulnerability, appearing suspicious with a score of 48.8 out of 100.

So what do you think is InsolesGeek legit?

Before making a purchase, search for customer reviews, independent evaluations to gauge reputation, reliability. Click here to view Reddit’s reviews

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About This Article

Moe-Draper

Co-authored by:
Moe Draper 
Designer Shoe & Bag Care Specialist 

Moe Draper is a Shoe Care and Repair Specialist based in Detroit, Michigan. Moe is the Owner of Detroit Shoe Shine and Shoe Repair. With over 20 years of experience as a cobbler, Moe specializes in shoe shining, cosmetic restorations for quality leather goods, and minor/major shoe repair services. Moe and his staff at Detroit Shoe Shine and Repair have over 30 years of combined experience and knowledge. In addition to his brick and mortar business, Moe has a mobile shoe repair business where he travels to perform shoe shines for clients.

Co-authors: 2
Updated: February 24, 2025